Technical Support

If you're having trouble using Heraswap's features, try these first:

• Reload the page Clear the cache in your browser.

• Reboot your device.

If these steps do not solve the issue try the product-specific instructions listed below.

• Retry your transaction with more gas.

• Remove and reinstall your wallet. (make sure you have your seed phrase memorized!)

Require further assistance?

If you are having problems, we recommend contacting our staff via our social media sites.

If you choose to contact us via Telegram, please be informed that our administrators will NEVER approach you to request personal information or cash.

Our staff and administrators will NEVER DM you first! Never, ever, EVER give someone your private key/seed phrase/recovery key!